How to book
The traveller will request availability for the selected date by email or telephone.
Once we confirm availability we will send you a quote, indicating the deposit required to confirm the booking, which must be paid within 48 hours by direct deposit, bank transfer, credit card or Paypal (5% surcharge). The outstanding amount will be paid in cash on arrival at our centre where a surcharge will also be applicable depending on the method of payment.
If the client has not been able to make the deposit within 48 hours of receiving the email with the booking quote and confirmation of availability, he/she must contact us again to verify the availability of the requested places, otherwise Calima Surf cannot be held responsible for any possible overbookings.

Cancellation conditions
In the event that the student decides to cancel the contracted course, he/she must notify Calimasurf at least thirty working days before the start of the course. In this case, the student will be entitled to a refund of the amounts paid, deducting 35€ for administration costs.
If the student notifies Calimasurf less than thirty working days before the start of the course, the student will not be entitled to a refund of the amounts paid, the amount paid will be kept for a future booking for a period not exceeding one year, during which time the student can select a new date for the courses and sufcamps, as long as there are places available on the new dates chosen by the student.
If said cancellation is notified less than seven working days before the contracted date, the student will be penalised and will not be entitled to any refund, as a management fee.
Calima understands that the reservation made through the internet and agreed upon is to the client’s liking and is confirmed with the payment of the deposit. Therefore, even if modifications can be made on arrival at the school, these must never be inferior in number, days and price to those previously contracted. If they are, Calima reserves the right to refund the money.

Cancellation of activities due to weather or lack of conditions
If the contracted activities (Surf, Kite, SUP, Windsurf, Diving…) are cancelled for weather reasons (rain or extreme winds) or due to lack of appropriate conditions for the practice of these activities (waves in the case of surfing or wind in the case of Kite or Windsurf) Calima Surf will propose the following alternatives to the client:Change of date for the contracted activity;
The carrying out of an alternative activity;
If the client is unable to change the dates or is not interested in doing an alternative activity, he/she will be offered a voucher equivalent to the outstanding amount of the contracted activity, valid for 1 year from the date of issue.